The enhanced Telecom Operations MapTM is an ongoing TM Forum initiative to deliver a. business process model or framework for use by service providers. Telecommunications management network. Enhanced Telecom Operations Map (eTOM) –. The business process framework. ITU-T Recommendation M Applying eTOM (enhanced Telecom Operations Map) Framework to Non- Telecommunications Service Companies – An.
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Conformance Certification Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx. User Registration Not sure if your company is a member? At the conceptual level, the framework has three major areas, reflecting major focuses within typical enterprises:. Virgin Media — How to gain agility, configurability and faster launch times.
These levels form a hierarchy, with each level encapsulating a group of processes at the next level of detail. It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise. Not sure if your company is a member? Handbook of Network and System Administration. Reliance Communications — Agility enables self-service, satisfaction and savings.
Contact us General Inquiries: NovemberKuala Lumpur, Malaysia. Version 14 was published in May Standards Telecommunications systems IT service management. Views Read Edit View history.
Business Process Framework (eTOM) – Wikipedia
ZTE Corporation — Mapping a scalable smart-city solution. JanuaryDubai. It is a hierarchical catalog of the key business processes required to run a service-focused business. Digital Transformation Middle East TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project.
The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of a common enterprise-independent terminology for service management. Digital Transformation Asia The initial goal was to facilitate the creation of ‘interoperable network management products’.
Business Process Framework (eTOM)
Expand your Frameworx foundation: What’s new View all news. Get Involved Join the Frameworx Community discussion. Business Process Framework eTOM processes fall into three major process oprations,  as shown in the diagram:. There have been many versions of eTOM. The map also indicates the interaction between processes. Easily access the knowledge and guidance that has helped hundreds of companies reduce cost, risk and time-to-market.
Commons category link is on Wikidata. This page was last edited on 11 Decemberat It was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes. Check here to find out.
Coaching Services TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and operationns proper application of the standards, best practices and tools in the specific context of your project.
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